Watch repair workbench with tools

What We Offer

Three Services, Each Sized to What the Watch Needs

From a first visit with a clean and a conversation, through to a fully planned restoration — each service has a defined scope and a fixed starting price.

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How We Work

The Approach Behind Every Service

Each service at Crownworks follows the same underlying pattern: the watch is received with care, its condition is documented, findings are shared, and work proceeds only with the owner's agreement. Collection is arranged once testing is complete.

The three services differ in scope, not in approach. A Welcome Check uses the same careful intake as a Bespoke Restoration Commission. The difference is in what happens next.

Intake & Condition Record

Every piece enters the workshop with a numbered record noting its state, agreed scope, and owner contact details.

Assessment & Approval

Findings are shared before work begins. If scope changes, a conversation happens before costs do.

Service & Craft

Work is carried out at the bench, with appropriate tools and parts, matched to the watch's original specification where relevant.

Testing & Collection

Movement services are tested on a timegrapher before collection is arranged. Water resistance is checked where applicable.

Watch cleaning service

Service 01

Welcome Check & Cleaning

฿3,800

A gentle external cleaning and condition check for any watch, with a friendly explanation of what was observed. A pleasant first visit for newcomers to the workshop. Includes simple care tips for everyday wear.

  • External ultrasonic cleaning of case and bracelet
  • Visual assessment of crystal, crown, and pushers
  • Verbal condition report shared at collection
  • Care advice for daily use and storage

Process Steps

1

Watch received and condition noted at counter

2

Ultrasonic cleaning at appropriate frequency

3

Visual inspection and condition notes compiled

4

Collection with verbal findings and care tips

Typically 2–3 working days Enquire

Service 02

Service & Polish Package

฿15,500

A movement service combined with case and bracelet refinishing, returning the watch tidy and running smoothly. A balanced choice for well-loved daily pieces. The finish is matched to the original surfaces.

  • Full movement service — disassembly, cleaning, lubrication, reassembly
  • Case and bracelet refinishing matched to original surfaces
  • Crystal inspection and replacement if needed (parts quoted separately)
  • Timegrapher rate test post-service
  • Water resistance check on rated models

Process Steps

1

Intake and initial assessment; findings shared before proceeding

2

Movement removed, disassembled, cleaned, lubricated

3

Case and bracelet refinished to original surface specification

4

Rate testing and water resistance check before collection

Typically 1–2 weeks Enquire
Watch movement service
Bespoke watch restoration

Service 03

Bespoke Restoration Commission

From ฿34,000

A made-to-measure restoration of a special timepiece, planned together from the first consultation through final delivery. Suited to heirlooms and rare models. Every decision is discussed so the result reflects the owner's wishes.

  • Initial consultation to understand the watch's history and owner's intentions
  • Detailed assessment and written proposal before commitment
  • Regular progress updates throughout the commission
  • Parts sourcing discussed and approved at each stage
  • Complete service record and photographic documentation

Process Steps

1

Consultation: watch's story, owner's wishes, scope discussed

2

Written proposal prepared; owner approves before work begins

3

Staged restoration with updates at agreed intervals

4

Testing, documentation, and collection with full service record

Timeline agreed at consultation Start a Conversation

Choose the Right Service

What's Included in Each

Feature Check & Clean
฿3,800
Service & Polish
฿15,500
Restoration
from ฿34,000
External cleaning
Condition report
Movement service
Case & bracelet refinishing
Timegrapher testing
Bespoke consultation
Photographic documentation
Best for New visitors & light maintenance Daily-worn pieces needing a full refresh Heirlooms, vintage & rare watches

Shared Across All Services

Workshop Standards That Apply to Every Watch

Secure Handling & Storage

All pieces entering the workshop are stored securely when not on the bench. Access is limited and logged.

Written Intake Record

Every watch receives a numbered intake note. A copy is available to the owner at drop-off.

Approval Before Any Work

Findings are shared and agreed upon before any service begins. No additional scope is undertaken without contact.

Parts Transparency

Replacement parts are identified in advance — brand-supplied, aftermarket, or machined — and the owner decides.

Client Data Protection

Contact information is used only for the work order and retained only as long as the service record requires. Not shared with third parties.

Service Record Maintained

A service history is kept on file for every watch seen at Crownworks — useful for future reference or when a piece changes hands.

Pricing

Clear Starting Prices

Prices shown are the fixed starting point for each service. Additional work — if needed and agreed — is quoted separately before proceeding.

Welcome Check & Cleaning

฿3,800

per watch

  • External cleaning included
  • Condition report included
  • Care advice included
Enquire

Bespoke Restoration

from ฿34,000

quoted per project

  • Initial consultation
  • Written proposal & approval
  • Full documentation
  • Progress updates included
Start a Conversation

Not Sure Which Service Fits?

Ask Us and We'll Point You in the Right Direction

Bring the watch in, describe what you've noticed, and we'll suggest the most sensible option. There's no pressure to decide anything on the spot.

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